PAYMENTS & DELIVERY

We offer you the forms of payment by:

  • Credit or debit card, where you will be redirected to Stripe page so you can process the payment through their secure platform

  • PayPal, where you will be redirected to PayPal page so you can pay with your account quickly and securely, without sharing financial information

  • MBWay

Once the payment is confirmed, the order will be immediately prepared. All orders are processed within 2 to 3 business days and sent by carrier and will take an average of 4-5 working days to arrive to destination.

EXCHANGES & RETURNS

If you are not satisfied with the products purchased from our online store and the product remained unused, you can proceed to exchange and / or return within 7 days after receiving your order. The refund amount will be processed the same way as the original payment. Please send an email with your intention to ‪geral.melealecrim@gmail.com 

If any problem arises, please get in touch with us. Within 15 days after the purchase is made, we can fix the problem or send you a new piece in substitution. After this 15 days period, we are no longer responsible for any problems that might appear, since personal usage and care cannot be of our responsibility. 

 

JEWEL CARING

Our jewelry are crafted for you with the utmost care and detail. Avoid soaking it and put it in contact with alcohol and clean it with a dry soft cloth and the jewelry will be enjoyed by generations in your family.

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